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Store Overcomes Storm Problems to Serve Customers

By: Mark Hiller
Updated: November 1, 2012
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Mount Pocono, Monroe County -- A Weis Markets employee in Mount Pocono discarded carton after carton of thawing ice cream on Thursday. The formerly frozen confectionery is a casualty of the super storm that knocked out power Monday night at the store. "We preserved what we could, we threw out what we had to and we stayed open so that we could satisfy the customers," said store manager Tom Evans.

Weis Markets managed to stay in business for the first couple of days after the storm with an emergency backup generator but because it provided only limited power, it could only stay open during daylight hours. Refrigeration trailers kept perishable products cold while management waited for a huge generator to arrive. The store got his first shipment in during the day Thursday since the blackout. The store manager also beefed-up staff to more than 70 workers -- including some from other Weis Markets in the region. "It's a team effort and if you don't have your team you don't have anything," said Mr. Evans.

Some shoppers showed up not sure the store was open. "I was surprised to find it open. I just thought well I'm going to go over and see if it's open and you know thankfully it was so I didn't have to run to Tannersville," said Debbie Hardy of Cresco.

Shannon Skidmore of Emerald Lakes lives nearby this Weis Markets location. She was relieved to get several bags of much needed groceries for her family of four. "It's convenient and it's easier than having to run around and find places that are up with power," she said.

Many of these shoppers are storm victims themselves. "We lost power but we have a generator," said Sheila Antonoff of Emerald Lakes. Realizing much of the Weis Markets staff is struggling with storm problems of their own, she's especially thankful to shop here. "I really appreciate it. I know a lot of people that work here probably you know they want to be home and taking care of their kids or whatever, too, so I appreciate them being here and being open," said Ms. Antonoff.

Mr. Evans says he's still totaling up losses from what inventory that had to be discarded, but he said he'd rather err on the side of caution for customers' sake.


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